The Short Story:
We store information we get from you if you register for our site (which is optional). We use that to personalize the site for you, as well as to help us improve the site and provide you with relevant information (on your orders, missionaries you support, website updates). We also collect information when you make an order through forafriend.com. Your billing information (credit card, billing address, etc) is used only to send it on to our payment gateway to process it. We don’t save that information. Certain other data is gather automatically whenever you visit our site, such as your IP address and browser/operating system information. We also utilize Google Analytics to help us track traffic to our site and improve it based on that data. We don’t share any info with Google Analytics that personally identifies you. You can always use a browser add-on to opt out of Google Analytics.
If you sign up as a missionary with a profile, we obviously get more information from you. Except for what you specifically put on your public profile, all other information we collect is kept safe with us. You have complete control over what you place on your profile and you should be careful not to include information that you wouldn’t feel safe letting the whole world see.
We won’t sell or give away any personally identifiable information about you without your consent. The security and privacy of your data is very important to us.
The Long Story:
What information do we collect and why?
If you choose to register with us, we will require your email name and address. You may request other optional information. Registering is optional. If you register with us, we will use the information you give us provide a personalized experience to you, to provide you with better customer support, and to provide you with information related to our website or the missionaries you support.
If you process an order through our website, we require your email address, which we save associated with your order and gifts. We use this email address to provide notifications related to your order and our website. We also keep a history of the gifts you have given through forafriend.com. We may provide this history to you if you register. We use it for our own record keeping and improving our site and your experience. We also provide parts of that information to the missionaries you support for their record keeping and to communicate with you. The name you provide on your gift, and your email address, unless you specified not to share it, will be shared with the missionaries to whom you send gifts.
We do not save any of your billing information (anything from your credit card and your billing address). We pass this information along to our payment gateway provider for them to process the transaction. All payment gateway providers are required to follow strict security guidelines.
If you apply for a missionary profile, we will collect quite a bit of information from you so that we can determine your eligibility, and to give you personalized service, and because we want to get to know you. All information on your application will not be shared except by your permission. Should you be approved to have a missionary profile, we will require bank account information so that we can transfer funds from gifts you receive into your account. This information is kept private and secure. If you are approved for a missionary profile you will have full control over what is displayed on your public profile. You are not required to display your real name, location, or organization and it is your responsibility to protect your own privacy and security. We will use the information you provide to help connect users of our website to you.
We also may collect certain information provided by your browser - including your IP address, browser software, operating system, etc. We also utilize Google Analytics. See the section below for more details.
Like millions of other website owners, we use Google Analytics on forafriend.com Google Analytics is a piece of software that grabs data about visitors (you). It’s something like an advanced server log.
- What does Google Analytics record?
- What website you came from to get here.
- How long you stay for.
- What kind of computer you’re using.
- And quite a bit more.
What do we do with your data?
The tracking information allows us to better understand the kind of people who come to the site and how they’re using it. This allows us to make better decisions about design and functionality for the site.
Occasionally, we will compile aggregate statistics about the number of visitors this site receives and browsers being used. No personally identifying data is included in this type of reporting. All of our activity falls within the bounds of the Google Analytics Terms of Service.
Want to opt out of tracking?
You can use a browser plugin to opt out of all Google Analytics tracking software.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
Our website and database are hosted with Heroku, whose security measures are outlined here.
All supplied sensitive/credit information is transmitted to us via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, we do not store any of your payment information except the reference number we receive back from our payment gateway provider so that we can provide you with support related to the order if it should be needed.
We require the use of SSL at least when logging into our site, when placing an order, when applying for or editing your user or missionary profile. You can optionally request any page with SSL (by prefixing with ‘https’ instead of ‘http’).
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased service requested.
Yes. Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. Missionaries may also provide links to sites at their discretion. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent. As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into our website and going to their ‘profile’ page.